|
FREQUENT
ASKED QUESTIONS:
For
all details please
go to User
Manual
on line
 Do we have to install both
modules (master-module
and child-module)
on each computer
?
 NO,
You install a master-module
on the parent/administrator's computer
or on the server
of your computer
network.
You install
a child-module on
all other computers
including laptops.
Can we install the software
on a multisessions computer (each user has a Password to open his session?
YES, You
install a master-module under the administrative session only
and you don't install child-module on each session. You must close
the master-module as soon as settings procedure are done to have a full
Internet control on this multisession computer.
 The master-module is already
installed, why I
cannot access Internet?
 In many case, the firewall
software blocks
a new installed
software operation.
Open your firewall
software and authorize
the AxylomClass
operation.
Under administration session,
why the tool doesn't
control Internet
navigation?
If you logon the master-module
simultaneously with
Internet navigation
under your administration
session the tool
doesn't control
Internet navigation.You
must log off the
master-module to
get the control.
This situation is
only applicable
under the administration
session. All other
situations, including
other session on
the same computer or
other computers
of the network,
the control is total
and complete independently
if the master-module
is open.
Why I can't list more than
5 users ?
The basic license is only
for 5 users. If
you need more, please
contact us to increase
the number of users.
What is the difference between
the master-module
and the child-module?
The master-module's main
functionalities are:
The child-module's main functionalities
are:
- Managing Internet access and user's navigation mode accordingly with
each user's navigation profile settled by the parent/administrator;
- Linking all computers (immediate operational network) to
the master-module;
- Managing locally any computer in synchronization with the latest
master-module rules;
- Setting automatically the browser Explorer or Firefox configuration.
Do we must keep the parent/administrator's
computer
open to control
Internet
access and user's
mode of navigation
on other network
computers?
NO,
all child-module
installed on each
computer is managing locally any computer in synchronization with the latest
master-module rules.
Can we close the child-module
on his computer?
NO,
closing the child-module
shut down immediately
the Internet access.
The module will
restart automatically
in few seconds.
How do I do to selected websites
into the Virtual
library?
The tool is
gathering automatically all websites visited during the learning period ( 2-3 days is enough) or for a quicker start, you can visited
each of your selected websites under ‘’Favorites’’ located in your browser.
At the end of this learning period, you must verify and validate
each websites visited helped with an intelligent
agent. This intelligent agent identifies
undesirable websites located in the Virtual Library.
How do I add new websites
into the Virtual
library after the
learning period?
Strictly and only under parent/administrator control
, visited websites by each user under Trust
Mode are available to upgrade your Virtual
Library. The parent/Administrator transfers these visited websites either
from the Trust Bank (global list) or from
a
user file (individual list).
Why do I transfer the tool
to real mode?
The tool under Real Mode is
managing Internet access and user's mode of navigation. An identification screen appears as soon as a
user opens his browser. The tool
asks for a user's identification. The user enters his Login and Password and
the tool recognizes his individual navigation profile. The tool manages the
Internet access accordingly with the Trust Mode or the Real Mode of each user.
What is the impact for an
user navigating
under Real Mode?
Internet user's access under Real Mode is
only and strictly related to your Virtual Library validated by the parent/administrator.
What is the impact for a
user navigating
under Trust Mode?
Internet user's
access under Trust Mode is unrestricted. However, accessing website not listed in the
Virtual Library needs
a self authorization from the user. As soon as the authorization is
done this visited
website is recorded in to an individual list in to each
user file or in a global list in to the Trust Bank.
How do I update the Virtual
library with new
websites?
Strictly and only under parent/administrator controls through the
master-module, visited websites by each user under Trust
Mode navigation profile are available to upgrade
your Virtual Library. Parent/administrator transfers these visited websites either from the
Trust Bank (global list) or from a user
file (individual list).
Can I delete any visited
website recorded
under my personal
file?
NO, Firstly,
all visited websites
are recorded in
our software and
only the parent/administrator
accessing the master-module
can see these
websites.
What is the right software's
uninstall procedure?
Firstly, you must imperatively
uninstall the child-module
on each computer.
Go to child-module
uninstall procedure
and
follows each step.
And, only after
you are ready to
uninstall the master-module.
If
you have additional
questions, please
contact us...
|
